Mac Mail App Not Syncing With Exchange

Lot of Mac users reported issue with OS X Yosemite mail. Some of the Microsoft Exchange emails are not sync with mail. Mail or content of the mail not appears (blank mail) .
So how to fix this exchange email sync problem?
Solution 1: Rebuild Mailbox

  1. Aug 27, 2019  We have we have an issue with Mac Mail and office 365/ Exchange / No longer syncing on Mac Mail We have moved a new client to Office 365 three mail boxes nice and easy. All was well. The admin account admin@client.com was setup on six different iMac all with the latest version in Mac mail. This account has stopped syncing on all the original Mac's.
  2. A common issue with Apple's Mail app is that it sometimes does not sync folders from the mail server to the same folders in the Mail app on your computer. If you find folders such as Drafts, Sent, Junk, or Trash are not syncing email as it appears in webmail, follow these steps to correct the issue.
  1. Open Mail app and click the inbox folder.
  2. At the top of the screen, choose Mailbox. Select the :Rebuild” option at the bottom of the dropdown list.
  3. It take some time to rebuild your Mail box depending on size of the exchange mailbox.

Mar 14, 2020  Contents. 1 Quick tips. 1.1 Related Posts; 2 Mail Crashing or stuck on macOS Catalina. 2.1 If you are stuck with Mail crashing on macOS Catalina, try each of the steps below.; 3 Mail will not open as there is not enough space in Home Folder; 4 Email content not showing up correctly after macOS Upgrade; 5 Unable to send or receive new mail after macOS Catalina Upgrade. 5.1 If you are having. I have an Exchange account set up in Apple Mail. When I click the 'Get new messages' button it successfully retrieves mail from the Exchange server. I have the 'Check for new messages' setting in Mail to 'Automatically' but it is not retrieving them automatically, I have to manually click the 'Get new messages' button again to get the messages. Feb 27, 2020  Exchange accounts are not included when you import data from Mail app into Outlook for Mac. To use your Exchange account, set up the account in Outlook for Mac. Outlook for Mac does not support “direct booking” as Outlook for Windows does. Direct booking is a MAPI-only feature and Outlook for Mac uses Exchange Web Services. However, you can. Aug 29, 2016  Mail, Calendars, Reminders, and Notes all seem to synchronize properly (although Calendars can be sporadically flaky) with the Exchange Server. However, for some reason, new entries in the native Contacts app are not syncing with the Exchange Server and are, therefore, not available to other devices (iPad, iPhone) that are also set up with the.

Solution 2: Maintain or set 5000 messages per mail.
Microsoft recommends 5000 messages per Exchange mailbox. So set 5000 message per mail. Move the message into other folders.
Solution 3: Disable some settings

  1. In Mail app. go to Preferences -> [Exchange Account] -> Advanced and disable or uncheck the check box “Automatically detect and maintain account settings”.
  2. In Mail app. go to Preferences -> [Exchange Account] -> Outgoing Mail server and select edit SMTP server list from the dropdown -> Advanced. Disable or uncheck “Automatically detect and maintain account settings”.
  3. Restart the Mail app.

If you your want new mails show up timely, under General change the Default from 5 minutes to 1 minute.
Other Fixes:-

  1. Switch on and off automatic discovery (temporary solution).
  2. Delete all exchange account in Apple menu -> System Preferences -> Internet Accounts. Quit Mail app. Relaunch Mail app and go to Preferences -> Accounts. With in mail, setup the Exchange account (Not from system Preferences). After you setup mail account, go to Advanced and uncheck “Automatically detect and maintain settings”.

If you knew any other solutions for Microsoft exchange email sync issue, inform us via comment.

Alphy Thomas | Modified: 2018-08-08T06:36:31+00:00 | Tips|
User Query: “Hi, all. I am facing an odd issue with Outlook 2011 for Mac. I added the business account to Outlook (domain name and password) to Outlook 2011. For the first time, all folders were synced just fine. But, then I saw when I write new emails, these newly sent emails do not appear in the Sent folder in Outlook 2011. The same problem was observed in Outlook 2016 by my friend. Please, could you tell me how to resolve Mac Outlook not syncing with exchange server issue? Any lead will be greatly appreciated.”

The syncing issue between Outlook and Exchange Server is a very common problem. But, the best part is it can be fixed easily. The post explains several methods to resolve Mac Outlook not syncing with Exchange Server. So, keep reading till the end of the write-up.

Workaround Solution to Fix Mac Outlook Not Syncing With Exchange Server

The database for Outlook profile has been corrupted and there are chances that you have to build a new Outlook profile in Mac Outlook 2011.

How to Troubleshoot Outlook For Mac not Sync With Exchange Server?

Method 1: Moreover, users have to follow the below preventive measures to fix the issue regarding Mac Outlook 2011 not syncing with the Exchange Server:

  1. End of all the Microsoft Office related processes. It is required to close all of them, for example, MS Word, etc.
  2. Create a replica or backup of Office 2011 identities folder, which is present in “~/Documents/Microsoft User Data/Office 2011 identities/”
  3. Hit on the Alt key while you click on Outlook to open it.
  4. It will directly go into the Microsoft database utility mode, where you can recreate an identity (database)
  5. Select the identity that is required. Generally, it is the main identity. Then, hit on Rebuild
    This step will take a while

Sync Mac Mail With Iphone

In case, only one folder is not syncing, but other folders are synced properly. i.e. only previous day’s mails are present. However, the rules sending the emails to different folders are still getting new emails, then you can attempt “Empty the Cache”. This implies that you can re-sync the folder with the Exchange Server by following these steps:

  1. On the left-hand side panel of Outlook, right-click (or Control+Click) on the folder from the folder list
  2. Then, select Folder Properties
  3. Hit on Empty the Cache button located at the bottom of the screen.
  4. This procedure will take some time depending on the amount of database.

Method 2: Troubleshoot Outlook 2011 Mac not Syncing With Exchange Server

Mac Mail App Not Syncing With Exchange Rate

  1. Exit from all the running applications
  2. In your launcher, hold down option and then, click on Outlook
  3. This will open the Outlook reindex tool. Choose your database and hit on hit on Reindex
  4. You have to wait until it is done
  5. Launch the terminal and write the following commands:
    • sudo mdutil -E /
    • …. wait until this procedure is complete
    • sudo mdutil -i on /
    • …. wait until this procedure is complete

Note: This will take a couple of minutes for the reindex to complete on Spotlight. The status can be viewed by clicking on Spotlight icon i.e. magnifying glass present at the top right-hand side corner.

Top Methods to Troubleshoot Outlook 2016 for Mac not Syncing With Exchange

In the higher editions of Mac Outlook not syncing with Exchange Server 2010 error occurs due to various reasons. The possible factors, along with the solutions are discussed here.

Apple

Cause 1: Outlook is in the offline state

Solution: Make sure that Outlook is working in online mode. This can be done by:
On the menu of Outlook, you have to ensure that the option of Work Offline is not selected

Cause 2: Outlook is not connected to the server that is executing MS Exchange Server

Solution: Make sure that the connections are properly established

  1. From the Tools ribbon of Outlook, select Accounts
  2. Search for the Exchange account present in the left panel. In case, there is some issue with the Exchange connection, the indicator symbol will be orange
  3. Then, try to establish a connection with another Exchange program, for example, OWA (Outlook Web Access). The status of the Exchange server can also be examined by contacting with the admin of Exchange Server.

Cause 3: Due to Corruption of Outlook Cache Mac Outlook Unable to Sync With Exchange

The data items from the Exchange Server are saved in the Outlook cache. If this cache is corrupted or damaged, synchronization issues can occur with the Exchange Server

Mac Mail App Not Syncing With Exchange Iphone

Solution: Empty the cache in Outlook. Due to this, Outlook can download all the items from Exchange Server again.
Below-written steps are to be followed:

Mail On Iphone Not Syncing

  1. Make sure that the computer is connected properly with the Exchange Server
  2. From the navigation pane, select the Exchange folder for which cache has to be emptied. Then, Ctrl+click or right-click on that folder, and hit on Properties to fix Mac Outlook 2016 cannot connect to Exchange Server
  3. Go to the General tab followed by clicking on Empty Cache.
  4. Once the folder is empty, Outlook will automatically download the items from the server.

Suggestion: If the above-stated manual methods cannot fix Mac Outlook not syncing with Exchange server problem, then it is suggested that move from Mac Outlook to default email client application of Mac OS X i.e. Apple Mail with an automated tool like OLM Converter for Mac.

Mac Time Not Syncing

Final Words

Generally, Mac Outlook users face an issue regarding connectivity of the Exchange Server. It is observed in older as well as newer versions. The post explains multiple workaround solutions to fix Mac Outlook 2016 not syncing with the Exchange Server.

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